Why me? Because I’m great at what I do.
About
I am a Systems-Change veteran with 20+ years experience building and leading teams; guiding organizations through strategic growth phases; implementing multi-tenant business Processes and ensuring that Organizations can be inclusive, sustainable and successful.
I hold a doctorate in Educational Policy with a focus on group interactions, have founded two organizations designed to support and empower other, smaller, non-profits; been a practitioner of Powerful Non-Defensive Communication for more than a decade and am uniquely equipped to find the “right” path to help businesses achieve their goals while centering inclusion and equity.
As a leader, I believe ensuring holistic allegiance to an organization’s mission comes from shared/stated values and goals; pro-actively upholding a human-first, equitable culture and realizing that diversity in ability, experience, ethnicity and origin is essential to overall organizational health. I am able to drive multiple, concurrent projects from the requirements gathering stage to UAT to implementation while managing scope, budget and personnel; however, I also try to create frameworks where individuals can own their work; develop personally and professionally and become resilient enough to find their way forward through any “set-backs” and/or false starts.
In addition to all of this fantastic-ness, I am creative, well-rounded, fun (and funny) with a passion for helping individuals and organizations grow capacity while cultivating authentic, reliable connections with their customers, communities and each other. I have managed a variety of “transitions” and “system overhauls” and have demonstrated my ability to steer people through these upheavals in a way that builds solidarity, increases buy-in and improves efficiency. Setting and meeting goals takes a village.
I’ve spent the last few decades in and around mission-driven, social sector support networks: building inclusive environments; clarifying objectives and guiding people and organizations from concept to action. I have a business-focused approach to running mission-based programs and am an expert communicator; charismatic and pragmatic, flexible yet firm. [Find out more on my LinkedIn profile: https://www.linkedin.com/in/cbillops]
All this in a friendly, optimistic, success-enabling package! Let’s chat about how we can work together!
Cynthia is a true professional. She has a keen ability for hiring and retaining top talent, she’s a patient and kind leader and is able to resolve issues efficiently and with a calm demeanor. Cynthia’s combination of expertise and humanness makes her the exception and a stand out in her field. I highly recommend her!
– Jennifer M.
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Media / press
Short bio: Dr. Billops is a visionary people leader, strategic program architect and change management practitioner who has spent more than 20 years helping mission-driven organizations turn insight into impact. With a career rooted in equity-centered strategy, she has built systems, coached CEOs, and championed entrepreneurs—particularly those from systemically excluded and marginalized communities—working to secure capital, expand distribution, and strengthen networks. Her approach blends data-driven decision-making with a deep belief in community, enabling founders to create generational wealth, unlock opportunities, and improve well-being. She has led initiatives resulting in $50M+ in collective funding through data-informed program design and impact reporting. She also develops training to uncover harmful biases, equalize mentor/mentee power dynamics, and support growth mindsets. Trained in Powerful Non-Defensive Communication and mediation, she models transparent feedback and uses her EdD in Organizational Design to create strategies that align data-informed objectives with measurable outcomes.
Noteworthy Events, panels, presentations: [Coming soon!]
Images (Links): [Coming soon!